Understanding mental health

Learn about the importance of positive mental health and what you can do to achieve it.

Maintaining positive mental health

Mental health is an important part of our overall wellbeing.

Mental health is dynamic and exists on a continuum, ranging from healthy or normal functioning to ill health.

Positive mental health can be achieved through self-care. Some tips include:

Supportive conversations

Having a conversation with someone about their declining mental health can help the person feel supported. The following steps provide a framework you can use to connect with someone who might be struggling and requiring support.


  • Look out for changes in the way we think, feel, do or say.
  • Look out for uncharacteristic changes and/or concerning behaviours in others.
  • Common signs may include: withdrawing, low motivation, absent from work, hyper-vigilance, high emotion.


  • Remember that everyone is different and each situation is unique.
  • Respond supportively.
  • Begin with an observation about the changed behaviour and engage in an opening conversation by asking, ‘How are you doing?’
  • Actively listen and clarify with questions.


  • Connect others with support or services.
  • List the options available to them (e.g. EAP, GP, Beyond Blue, Men’s Line).
  • Ask for what they need, what might be helpful and who would they be comfortable contacting.
  • Ensure that you have follow-­up conversations.
  • Check in with the person again a few days after.

Where to from here?

Call us today on
1800 808 374

Contact Us

Request an appointment with our experts

Book Appointment

Download Wellbeing Gateway our mental health and wellbeing app

Download Now